Giraffe, Grand Central

Had a wonderful day with family in Birmingham yesterday 22nd March 25 there were 6 of us and we decided to eat in the giraffe restaurant. We definitely made a very good choice the staff were so lovely and had very good customer service skills which I find very important. the food was delicious too very well presented and a wide choice on the menu that suited all of our group.we all said that when returning to Birmingham this is where we will eat again hopefully in the very near future.

Visited here on the 13th February 2025 around 18:30, date and time is relevant as if the manager reads this they should recognise the members of staff on duty and the food and service was excellent! For a railway station I didn’t really expect too much especially having had a previous poor experience at another location. Very pleasantly surprised.

Came here yesterday for a meal before going to a show at symphony hall. The food was excellent and so was the young lad that waited on our table you are lucky to have such lovely staff. There were six of us ladies and we will definately come back again when next in Birmingham

Visited giraffe grand central for quick breakfast this morning. Food was yummy and my waiter Ismail was fantastic!

I was travelling to Birmingham, and I decided to have lunch here, I must say that customer service for me is what will make a huge difference with what you order, drink and having a good time. I definitely had an amazing time with Ismail, who looked after me - recommended amazing food, drinks and personality always happy, and you can see he has many years experience in the hospitality industry by just keep moving around, looking after everyone. Due to the amazing service by Ismail, I told him that I will come back and visit again. Thank you for the amazing time! Will see you soon again

Great visit! Several vegan options on the menu. Well presented food and tasted lovely. Able to use a plug socket at the table to work. Oat milk available. Music good and not too intrusive. Brilliant customer service from Andy S, who was helpful, friendly and really attentive - he's an asset to your business. Would definitely visit again.

I was served by the very friendly Andy and the lovely manager (didn’t catch her name) Andy was very attentive yesterday, made sure everything was looked after. I could see that his other guests were well looked after. Enjoyed it that much that when choosing to find breakfast before getting a train I came back and was lucky enough to be served by the same people with top notch service. Its service like this that gained a repeat customer. Thanks team

i went in for my birthday at around 12:00 on a thursday and it wasn’t very crowded thankfully, i had a lovely, LOVELY waitress. Emmer was honestly nothing short of delightful, very charismatic, very friendly and laid back, and truthfully she made the entire experience so much better. I ordered the crispy fried calamari, thai duck stir fry, and the passion fruit martini. the calamari was delicious and i really enjoyed the stir fry too, i couldn’t finish the stir fry in the end but i had it packed to take home! as for the drink, a shot of prosecco was served on the side and though i’m new to alcohol it was actually really lovely if i had it with the cocktail :) i was checked in on here and there while eating to make sure i was happy with the food and service which i found really nice. will definitely be coming back for a dessert and coffee next time. i’m really enthusiastic on trying new things so this was my first time at giraffe, i do often get a little anxiety beforehand though but this really did not disappoint. the interior and lights were also a really nice touch. also please give Emmer a raise or a promotion, she’s amazing and so so incredibly sweet.